How to exercise the right of withdrawal:
The right of withdrawal is exercised by sending, within the aforementioned term of 10 working days from receipt of the goods, a written communication by registered letter with acknowledgment of receipt addressed to: Felice Gianluca Via cortivi 32 37060 sona Vr, The communication can be sent, within the same term, also by telegram or fax, provided that it is confirmed by registered letter with acknowledgment of receipt within the following 48 hours. This communication must contain the codes of the products to be returned, as well as indications on how to reimburse the expenses incurred (money order, bank transfer, etc.) and any bank details. The products subject to reconsideration must be returned by the consumer, in conditions of substantial integrity, to the same address used for the registered letter. Once we have received the goods and verified their integrity, we will, as soon as possible, credit the customer with the cost of the returned products, withholding, where necessary, the amount of shipping costs which will in any case be charged to the customer.
The payment formulas provided are advance payment, by advance bank transfer, Postepay, Paypal in this case it is necessary to add + 4% on the total.
"Resellers" The first time we can also ask you for a photocopy of the VAT registration certificate or another document showing the identity of the legal representative of the company.
In the case of online purchases, your order must be followed by confirmation by e-mail from our office of the actual availability of the requested materials. Only after this positive response can you transfer the amount due; otherwise DO NOT MAKE ANY KIND OF PAYMENT. There are no deferred payments. In case of payment by advance bank transfer, we will send you the bank details on which to make the transfer by e-mail before shipping the goods. Exceptionally, for supplies subsequent to the first and for significant amounts, ROBOTRON reserves the right to evaluate, by acquiring suitable guarantees, the possibility of granting payments other than advance payment. In any case, the granting of any deferred payments is at the total discretion of ROBOTRON, which also has the full right to revoke any deferred payment formulas already granted without having to give justification or notice.
ROBOTRON reserves the right to cancel orders with materials ready for delivery that have not been paid for within 3 working days from the date of purchase.
According to the law 675/96 we inform you that the data sent will be used
for internal use only and will not be disclosed or transferred to another person, if
not strictly linked to the single deed of sale.